Returns & Exchanges

At FetchShop, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new look isn't a perfect fit, we are here to help you find the right exchange or process a full refund.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging with all tags attached, ensuring the garment is in its original, unworn condition.

3

Print and Attach Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.

4

Drop Off and Track

Leave your package at any authorized carrier drop-off location and keep your tracking receipt to monitor your refund status.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing